MECM MSP (formerly SCCM MSP)

CONTROLLED. COMPLIANT. PATCHED.

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DEDICATED ENGINEERING TEAM

The Microsoft Endpoint Configuration Manager (MECM) formerly known as System Configuration Manager (SCCM) is a complex application that can become very overwhelming without the proper expertise and experience. Dalechek’s MECM Managed Services Program provides a dedicated engineer team that will configure your investment in MECM to work for you. Additionally, we will monitor and maintain your MECM infrastructure to work with your business needs. MECM upgrades, new features and reporting options are just a few options built into our MSP.

Enjoy fully monitored support

Our MECM Managed Services Program is a fully managed and monitored service 24/7/365. This program includes some of the following services:

MECM SERVICES

  • Patching and patch reporting
  • Application deployment
  • Bitlocker management via MECM
  • DCM and script automation (per request)
  • Bits throttling
  • Client health management
  • Endpoint protection and definition deployment
  • We will manage and maintain the security roles within MECM
  • Operating system build management
  • Windows 10 servicing and versioning
  • Office 365 update deployment
  • Intune co-management (coming soon)
  • Manage MECM site roles and infrastructure
  • MECM system upgrades

MECM (SCCM) Management

Client Dalechek
New Setup    
Downloading and deployment of monthly windows updates and O365 updates  
Creation and deployment of monthly Applications
Bitlocker policy and key management  
Definition of Bitlocker encryption policies  
Creation of DCM (desired configuration management) objects and scripting automation as needed  
Maintain boundaries and boundary groups to ensure efficient client communication  
Maintain client settings to ensure all current features are being utilized  
Maintain MECM clients on endpoints ensuring functionality and compliance  
Deploy AV definition for MECM controlled Endpoint Protection  
Manage User and security roles within the tool  
Maintain operating system deployments and task sequences within the tool
Manage Site roles and infrastructure health  
Schedule and maintain MECM upgrades  
Provide monthly subscription reports  
Engage vendor for any System Center related support  
Pilot Group and Maintenance Window configuration  
Buildout of Collection Hierarchy  
Physical imaging of machines  
Installation and configuration of MECM related features and services
Management of users/groups and associated permissions
Management of performance parameters of the server  
Script creation for administrative tasks  
Installation of additional 3rd party software packages if provided with ample documentation and  
supported on a best effort basis
Tuning of the server  
Monitoring    
Availability of SCCM  
SCCM processes/services  
Server log messages  
Storage availability / free space available  

PROGRAM VALUE ADDS

When you participate in our MECM MSP program, you’ll have a host of benefits available at your fingertips.

PROGRAM LIMITATIONS

Through our MECM MSP program, Dalechek will support your organization’s devices based off a tier structure. If your organization has 2000+ devices, please contact us for a free custom quote.

Please note: To provide the best experience, Dalechek requires the MECM Servers fall under our managed services programs as well. Please visit our pricing page for more information regarding program pricing.

READY TO TALK TECH?

We’ll partner with your existing IT department to provide reliability, scalability, and specialized skill sets at an affordable price so you can focus on what you do best — your business.

LET'S TALK

CLIENTS

At Dalechek we are 100% driven by client satisfaction.

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